SERVICE LEVEL AGREEMENT
To ensure that we serve you better, we created our code of conduct.
Kindly read through and agree before sign up to our services.
Access to Teklabspace Systems and Software
12.1 Access to Teklabspace’s Systems. Access, if any, to Teklabspace’s computer, telecommunication or other information systems (including computers, networks, voice mail, etc.) or those of any Teklabspace client or customer (“Systems”) is granted solely to facilitate the business relationship described in this Agreement, and is limited to those specific Systems, time periods, and personnel designated by Teklabspace. Access is subject to business control and all applicable policies, laws and regulations. Service Provider will
abide by all information protection or data privacy policies of Teklabspace or customers of Teklabspace, and all applicable laws and regulations. Any access to or use of any Systems except as expressly authorized is expressly prohibited. Without limiting the foregoing, Service Provider warrants that it has adequate security measures in place to comply with the above obligations and to ensure that access granted hereunder will not impair the integrity and availability of Systems. Upon reasonable notice, Teklabspace may audit Service Provider to verify Service Provider’s compliance with these obligations.12.2 Access to Teklabspace’s Software. Solely to the extent Teklabspace determines it is necessary for Service Provider to have access to certain Teklabspace software or tools (“Teklabspace Software”) in order to perform the Services, subject to the terms and conditions of this Agreement, Teklabspace grants to Service Provider a non-exclusive, non-transferable, non-sublicensable, royalty-free license, to use the Teklabspace Software solely for the performance of the Services. Service Provider will not use any of the trade secrets, algorithms, inventions, or technology revealed or embodied by the Teklabspace Software except as necessary to perform the Services. No right is granted by this Agreement for the use of the Teklabspace Software directly or indirectly by others. Service Provider may not sublicense or otherwise transfer, by contract, operation of law, or otherwise, any of the rights granted to Service Provider herein. All rights not expressly licensed herein are reserved to Teklabspace and its suppliers